Introduction

At LOVETT, your privacy matters. We only use your information to:

  • Process and deliver your orders

  • Send you order updates and confirmations

  • Support your account and shopping experience

We never sell or share your data. This policy explains how we collect, use, and protect your information when you shop with us.

If you have questions, you can reach us at:
📧 info@lovettworld.com
📍 Los Angeles, California, USA

Information We Collect

When you shop with LOVETT, we may collect:

  • Contact details: name, email address, phone number, shipping/billing address

  • Payment details: processed securely via our payment partners (Stripe, PayPal, Apple Pay, Google Pay, Afterpay) — we never store your full card details

  • Order details: items purchased, returns, exchanges

  • Account details: if you register on our site, we store your login and profile preferences

  • Technical details: cookies, IP address, browser type — used for site performance, analytics, and fraud prevention

How We Use Your Information

We use your personal data to:

  • Fulfill and ship your orders worldwide

  • Send receipts, shipping confirmations, and order updates

  • Manage returns and exchanges

  • Provide customer support

  • Improve our website and marketing (Google Analytics, Meta Pixel, etc.)

  • Comply with legal and tax obligations

International Orders

Since we ship globally (including to Korea, Japan, Canada, and Europe), your data may be transferred outside your country. We rely on secure, compliant third-party services to handle international payment and shipping.

Your Rights

Depending on where you live (EU, UK, California, Canada, etc.), you may have the right to:

  • Request a copy of the personal data we hold about you

  • Correct or update your information

  • Ask us to delete your information (“right to be forgotten”)

  • Restrict or object to certain processing (e.g., marketing emails)

  • Data portability (EU/UK customers)

You can make a request by emailing info@lovettworld.com.

Data Retention

  • We keep order records as required for tax and accounting.

  • Inactive customer accounts may be deleted after a set period.

  • You can request deletion of your account at any time.

Cookies

We use cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Track site performance and analytics

  • Support advertising (Instagram, Facebook, Google Ads)

You can adjust cookie settings in your browser at any time.

Third-Party Services

We work with trusted providers to process payments, ship orders, and analyze site performance. These partners include:

  • Stripe, PayPal, Apple Pay, Google Pay, Afterpay

  • UPS, DHL, FedEx (for shipping)

  • Google Analytics, Meta (for marketing)

Each third party has its own privacy policy.

Security

We use SSL encryption and industry-standard measures to protect your information. While no method is 100% secure, we take all reasonable steps to safeguard your data.

Updates to This Policy

We may update this policy occasionally to reflect changes in law, technology, or business practice. We encourage you to review this page regularly.

Contact Us

LOVETT
Los Angeles, California, USA
📧 info@lovettworld.com